Mitchell 1 TeamWorks (Manager SE & ProDemand)

Service writing tools including estimates, repair orders and invoices
View the status of all work on the Work In Progress Screen and customize views by user
Fast and accurate estimating with integrated parts and labor - no more underselling a job
Repair order management including revisions and tech worksheets
Electronic parts & tire catalogs for real time ordering through over 25 different parts catalogs
Customer vehicle and service history
Inventory management controls for checking inventory, reordering, and pricing info
Customer communication tools to increase customer satisfaction/referrals
Over 180 integrated reports to track shop performance, assess costs and profitability
Automatically track and measure technicians’ productivity and employee hours with Time Management tools including employee time clock and job clock.
Award winning scheduler/calendar to help improve efficiency with technician and shop hours
Enter the license plate or VIN to ID the vehicle instantly to speed up the the estimating process
ProDemand integration to look up OEM Part numbers and labor times
OEM maintenance, fluids, TSBs and recalls look up with 1 click
Data is backed up daily and protected from corruption, viruses, system failure and theft

ProDemand Includes

Complete OEM service and repair information with tools and equipment from 1960 to 2023
45,000,000+ real fixes/expert advice in SureTrack - real-world insights based on actual repairs
Scheduled maintenance and extended maintenance up to 300,000 miles
Advanced Interactive Wiring Diagrams - Active links take you to component location, connector views, replacement procedures and more.
Quick Links to TSBs, DTCs, ADAS, TPMS, fluids, specifications, component tests, service manuals, tire fitment and recalls
Estimating labor times, OEM parts pricing, parts numbers and parts diagrams
Shortcuts Diagnostic Trouble Code (DTC) descriptions, tests and procedures
Tire Pressure Monitor System (TPMS) maintenance reset procedures
New Quick Link to Advanced Driver Assistance Systems (ADAS) information
OEM video and audio media clips with repair information
ProDemand Mobile on your Android, iPad, Windows Tablet or smartphone
Free technical and product support to help you with hard to find info
And so much more

Optional Add-ons

ProSpect Mobile Vehicle Inspection: Greet customers and start inspections at the vehicle using your own mobile devices
Accounting Link: Synchronizes Manager SE sales data (invoices, payments, closed Purchase Orders, etc.) directly to your shop’s accounting package.
SocialCRM: Provides powerful marketing and engagement tools for customer acquisition and retention including verified reviews, text and email campaigns, promotions and more.
Mobile ManagerPro: This fully-loaded mobile shop management suite does everything Manager SE can do, plus includes additional features such as digital signature capture on your tablet.

MessageCenter: Two-way text messaging directly from your Manager SE console.
1st Mile: The smart, electronic payment processing solution integrates with Manager SE.. It also accepts fleet or chain credit cards, gift cards and a financing option.
SocialCRM Premium Features: Features include a professional business website, automated blog content, Google ReScore, website tracking and much more.
ProPack: A suite of tools that will take your customer communications and shop management to the next level including unique reports and customized invoices layout with QR code.