by Mitchell 1
When connected, VOYOLink transmits vehicle data to Manager SE-equipped repair shops in real time
“We’re excited to join forces with Voyomotive, a company that provides an advanced telematics device which delivers much more than standard OBD-II emissions-related data,” said Ben Johnson, director of product management for Mitchell 1. “The VOYOLink integration with our services will provide seamless connectivity and communication between the vehicle, the repair shop and the vehicle owner, enabling shops to take their customer relationships to a whole new level.”
Once connected, the VOYO devices send vehicle data directly from the vehicle to the repair shop in real time. Technicians can then investigate problems and schedule service remotely for things like diagnostic trouble codes, maintenance reminders, oil changes and other alerts, including predictive battery failure and tire issues.
The connected car technology not only boosts safety, but it also cuts costs and saves time. When vehicles need service, automated work orders will be created directly in Manager SE. Customers will receive faster turnaround on service, including optimized quotes, scheduling and parts ordering.
“The partnership between Mitchell 1 and Voyomotive provides a ground-breaking new service for shops and vehicle owners,” said Peter Yorke, CEO of Voyomotive. “For the first time, fleets and consumers can see the same real-time vehicle data remotely, viewed by their technician before bringing their car into a shop. The combination of VOYOLink and Manager SE brings a level of automation and efficiency to independent shops that people have long come to expect in an era of connected devices.”
Johnson noted that VOYOLink services provide enhanced functionality above and beyond the data that many telematics devices deliver. The VOYO devices interrogate much more than the standard powertrain module, enabling communications with the vehicle’s body and transmission controllers. Therefore, they can monitor car vitals such as tire pressure, oil life and battery life.
“The VOYO link service allows shops to proactively get involved in the diagnosis and maintenance of their customers’ vehicles,” said Johnson. “Shops that connect with VOYO will experience improved turnaround time, increased customer satisfaction and boosted revenue.”
Voyomotive offers a consumer entry-level Bluetooth low energy VOYO device that connects to the cloud using the VOYO mobile app (both iOS and Android versions available). The company also offer the LTE VOYO device for fleets, which makes a direct connection to the cloud. Both versions of VOYO devices are supported by VOYOLink and Manager SE.
PRODUCT DESCRIPTIONS
About Manager SE
Manager SE shop management software helps mechanical auto repair shops streamline workflow and track activity from estimate to invoice. The tools and reports in Manager SE give shops a 360-degree view of the entire operation, helping them manage repairs, customer service and the overall business more efficiently and profitably.
COMPANY OVERVIEWS
About Voyomotive:
With HQ in Sarasota, Florida and R&D in Saline, MI, Voyomotive is a telematics service provider that acquires vehicle data on par with OEM systems. The company’s platform consists of proprietary hardware, firmware, APIs and cloud-based systems which are licensed on a turnkey basis to B2B and B2C partners. The data provided enables new applications for service/repair, insurance, fleet management, a new class of smart auto parts, and consumer mobility apps. It is also ideal for solutions requiring data analytics and edge computing. For more information about VOYOLink, visit www.voyolink.com or email contact@voyomotive.com.
About Mitchell 1:
As a member of the Snap-on® TOTAL SHOP SOLUTIONS brand family, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for more than 100 years. Mitchell 1 offers a complete line of integrated repair software and services, including vehicle repair information, business management and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability. For more information about Mitchell 1, visit www.mitchell1.com, call (888) 724-6742, or locate an independent sales consultant at www.mitchellrep.com.
Media Contacts:
Janet Dayton
Mitchell 1 Marketing Communications
Janet.Dayton@mitchell1.com
Lynn Konsbruck
Maximum Marketing Services
lkonsbruck@maxmarketing.com
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2023 Owned and Managed by John Lopez - Mitchell 1 Independent Sales Representative - (504) 289-0953 - john.lopez@mitchell1repair.com